Posted by : admin in (Water Cooler)

affordable online collaboration

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There are all kinds of cloud spaces for all kinds of collaboration. From meetings to webinars and filesharing to software development, it’s “out there.” We’re all familiar with the leaders in online meetings and webinar software; GoTo, WebEx, Live Meeting, Adobe Connect, and others. Did you know there are less expensive, robust, and reliable options available for less cost?

Our team of curious collaborators checked out a variety of free and fee-based services this month to bring you some affordable and effective solutions that add value to your business processes. Here’s what we found…

yaM:
yaM is an easy-to-use conferencing application that integrates nicely with Google Apps. Scheduling a meeting is as easy as importing your Google contacts. yaM uses your contacts as a participant list and you can add others, too. Our Google calendar shows up on the “Calendar” tab allowing us an easy way to identify open times for a meeting.

Our favorite feature wasn’t ease of use or the clean interface or even the integration with Google apps, but the “All Action Items” tab. All action items from the test meetings we conducted are listed on this tab. Great for anyone who doesn’t take notes during a meeting and forgets what was assigned to them.

Downside? It’s a beta release and we all know what that with beta products we can’t predict the final product or final cost. But in the meantime it’s a winner.

YuuGuu:
According to the product description YuuGuu users can “share screens, hold web conferences and work collaboratively with anyone on the Google Talk IM network all via the Yuuguu application”.

You will need to download the desktop client to initiate meetings. We found this application to be a bit clunky. It wasn’t as easy to navigate as others we tried. As for price we found it to be a bit pricey in comparison to other applications we tried that offered many of the same features.

AnyMeeting:
This is a free collaboration space that is ad-supported. We spent some time setting up the profile, color scheme, and links to embed in our website. We then launched a meeting that went very well. The video was smooth, audio was clean, and files were easy to upload and share. After this success we launched another meeting and one user asked why there were so many ads.

While we were pleased with the functionality of AnyMeeting and thought the profile section along with the administration end of the software was easy to use and very professional – given that it’s free – we didn’t think to test the user view. Unfortunately, the user sees what the screen AND a list of ads long the right side of the window. When we tested it from a participant’s perspective we decided it was too distracting to use as a professional meeting and webinar tool. In our opinion AnyMeeting would be a top-runner if it allowed for reasonably priced subscriptions that would remove the ads.

Vyew:
Vyew is also ad-supported, but the ads are small and unobtrusive. They are located in the upper right corner of the participant’s window so they are seen, but don’t distract from the focus of the meeting. It also doesn’t take away from your professional look.

More than the minimal ad presence Vyew offers inexpensive, full-featured subscriptions to meet the needs of a single owner business to full-fledged multi-million dollar organizations.

The feature we found most appealing is the “anytime” meeting feature. Even if the presenter is logged out invited guests can stay and continue to collaborate or return at a later time to add to the work. Vyew truly allows you to “meet and share content in real-time or anytime.”

JoinMe:
JoinMe is a lean screen sharing application with full-featured meeting options available. This is a LogMeIn product offering users the ability to share screens and collaborate for free. It looked like a great app for conducting a presentation for up to 250 users quickly and easily. The free version even has an app for iPhone and Android. Upgrade to the Pro version and there are meeting scheduling tools and more.

Unfortunately, JoinMe didn’t work out very well for us. Three eparate attempts to create an account using three independent email addresses failed. Looks like we’ll stick to Skype for teleconferencing and screen-sharing.

Truth be told you’ll have to decide for yourself what best meets your needs, but for our money yaM and Vyew really caught our attention.

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Posted by : admin in (Water Cooler)

collaboration tools & what to look for

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Work groups are spread far and wide these days. This has been a growing trend for the last few years and is just about the only way I work anymore. As an independent consultant and a small company I found using online collaboration tools essential to getting things done quickly and effectively without the burden of travel costs. Clients have often asked how I determine which tools to use for collaboration, conferencing, and mobile computing. The three most important aspects of an application or product I plan to work with are ease of use, affordability, and reliability.

Ease of use is an important consideration, especially when evaluating a collaboration platform in which users of varying skill level will be participating. If the features are difficult to find when you need them or another user cannot navigate their way around the work area it’s safe to say the application is not easy to use. It’s a good bet that anything you try will work in Internet Explorer, but you want to ensure the application functions equally well in Firefox, Safari or other popular browser. Ease of use includes the availability of a mobile app for your droid or iPhone. The key to success is understanding that ease of use is proportional to a user’s level of frustration. The lower the frustration level, the easier the tool is to use.

Reliability is critical to successful integration of collaboration tools into your group’s work. If the software has glitches causing it to freeze, requires you to download software in order to function correctly, or any number of inconveniences that interrupt your work flow you may want to consider another solution. If the solution you’re using doesn’t work well or smoothly your client, customer, or team may begin to think you might not be the one for the job.

I recommend the “try before you buy” method of purchasing a solution. I’ve had great success determining reliability of a service during the trial period. Taking software for a test drive is also useful for determining how easy it is to use. For example, an application I used had a nasty habit of immediately starting my webcam when our group wanted to use the voice feature for teleconferencing so I had to unplug my webcam before connecting. Another product I used, and dropped quickly, continually locked up my computer and caused the connection to drop regardless of ISP or computer configuration. These meeting wreckers were things I discovered during the free trial.

Cost should not be the number one reason you choose or eliminate an application or other product although cost is part of the decision and should not be taken lightly. Groupware solutions range in price from free to over $100 per month per user. You want to pay a reasonable amount for a good product you can rely on. My preference is to use open source, web-based tools for collaboration, data storage, and productivity. Open source software is affordable, usually innovative, and for the tech-savvy a great platform for tweaking tools to suit your particular needs.

There are numerous conferencing and presentation tools available; Citrx’ GoTo Meeting, WebEx, RealTalk, Zoho Meeting are just a few. Even skype allows for desktop sharing during a conversation. None of these however allow for true, real-time collaboration the way Google Wave or SAP’s new offering, StreamWork does. Though now discontinued, Google Wave was promoted as a hosted conversation. In many ways Wave is email raised to a higher plane. SAP StreamWork is a true collaboration space that provides multiple users with real-time, simultaneous access to the data.

SAP is known for their enterprise solutions, but StreamWork is an easy to use, reliable, and pleasantly affordable, spelled free, collaboration platform for smaller companies. It has a series of modules you can move around your screen. Any of the group participants can drag and drop agenda items. You can link dedicated folders from a Box.net account thereby utilizing less storage space on the SAP servers (and saving costs, too). Using integrated planning and evaluation tools makes StreamWork a valuable tool for project teams. If anyone from the group is unable to attend a meeting they can log into StreamWork at another time and quickly catch up. This robust, easy to use, and clean web-based application works just as well for a company my size as for large multi-nationals.

Additional web-based applications I include in my collaboration toolkit are Skype for general international communication, DimDim for webinars and presentations, RTM for simple task management, Box.net for document storage and sharing, Zoho Project, Google Apps, and Second Life. There are more, but these are the mainstay of my “corporate” infrastructure and all of them save time and money thereby increasing effectiveness, efficiency, and ultimately profitability.

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